FAQs

No, Quest theme park is a pay-one-price facility. We maintain the pay-one-price policy for all guests to enjoy all rides, attractions, and entertainment programs. Adults who accompany young children, depending on their heights, may need to accompany those children on certain rides & attractions due to height restrictions.

Time Portal is a "fast pass" ticket that allows you to skip long waiting lines by granting fast access to selected Quest rides and attractions (Wings of Destiny, Spike's Astro Tower, Magma Blast, Gravity Swing, Epiq Coaster).

Yes, you can visit the Guest Services Information Desk inside the park to upgrade your ticket at any time during your visit.

Children aged 3 and under can access Quest free of charge, however, they will still receive an entrance ticket. All guests need to have a ticket to be able to access Quest. Junior tickets are applicable for children between 4 and 12 years old. Adult ticket are applicable for persons who are 13 years old and above. If a customer cannot provide proof of identification for their young child, they will need to purchase a Junior ticket for them. Moreover, an older child with no proof of identification will need an Adult Ticket.

Guests who are 12 years old and younger must be accompanied by an adult (18 or older) to enter Quest theme park.

Quest Adult Ticket applies to guests who are 13 years old and above.

Please, contact our Sales Team on +974 4410 3444 or [email protected]

Annual passes are not available for purchase at the moment.

You will receive your print-at-home ticket(s) via email as a PDF attachment after purchasing on Quest website. At the Quest entrance, you have the option to scan your ticket with your home printout version or from the e-PDF.

The tickets must be used within their period of validity, which is specified on the tickets. No refunds or date changes are available after expiry.

Yes, guests will be able to leave the park and come back again on the same day.

All Quest theme park tickets are non-refundable. The ticket can be used on another day within its period of validity. Please contact 44103444 for such requests.

Guests are responsible for having their tickets with them at all times and will not be reimbursed should they lose them. Your ticket is proof that you have paid admission to the park. Each ticket has a unique barcode to be scanned at the entrance gates.

Yes, please, contact our Sales Team to get the offer tailored to your needs on +974 4410 3444 or [email protected]

Yes, the PWD gets 50% off on the published ticket prices, and the accompanied person or caretaker will receive a complimentary ticket. This discount can be redeemed by presenting a PWD ID card upon paying the ticket(s).

Yes, the baby feeding room is located in our Clubhouse. Please ask Guest Services Information Desk or any Quest colleague for the location.

If you lose any personal property in the park, you can report this to the Guest Services Information Desk before leaving or by contacting 44103444. We will note the details of the lost property and contact you if it is found.

Please ask any Quest colleague about WIFI access. They will assist you with the proper information and access, if available.

Yes, single and double strollers are available for rent. Please ask a Colleague at the Guest Services Information Desk once you are within Quest theme park. Cash or credit cards can be used to pay for rentals.

Yes, we have separate prayer rooms for ladies and gents.

Every ride has a designated area to store your belongings. Lockers are also available for free. Please contact the Guest Services Information Desk once you are inside the park.

We offer a selection of party packages. Please visit our Birthday page on the website, or contact our Sales Team on +974 4410 3444 or [email protected]

Yes, Quest offers plenty of underground car parking spaces for guests, including dedicated spaces for disabled guests.

Yes, guests are required to pay for utilizing the underground parking facility.

Quest theme park is located within walking distance of Al Bidda and Msheireb metro stations, please check our "Contact us" page for the directions.

You can find out our opening days and hours from our website's homepage. Alternatively, you can contact us on 44103444.

GoPros or other action cameras are allowed if used when strapped and fixed with professional equipment on chest, as long as they don't entail any safety risk whatsoever. Please, always follow the instructions and advice of Rides & Attractions colleagues on the specific ride to comply with safety policies and ride restrictions.

To go on a ride, all Guests (children and adults) must meet all height, health, size and age requirements as specified on the Rides & Attractions disclaimer sign at the entrance of every ride. Guests must also comply with all verbal and written instructions given by rides & attractions attendants, and properly use all the provided ride & attraction safety equipment.

Every ride has age and height restrictions which can be found on Rides & Attractions disclaimer sign at the entrance of every ride in the park. For attractions suitable for our younger guests, please view the “For Juniors” section of our website's Rides & Attractions page.

No, for health and safety reasons pets are not allowed in the park, with the exception of service animals.

For hygiene and safety reasons, food and beverages are not allowed to be brought into the park, with the only exception of packaged baby food and formula. Three restaurants and multiple F&B carts and kiosks offer a variety of meals and snacks, which suit all budgets and tastes. Please check our website's F&B page to see the available options.

Yes, guests with infants are allowed to bring packaged baby food and formula into Quest theme park.

For the comfort of all guests, Quest is smoke-free. The smoking of tobacco, e-cigarettes, or other products that produce vapor or smoke is allowed only in designated outdoor smoking areas.

Yes, guests with kids are allowed to bring their own strollers to the park.